Six checks. Every piece. Before it is ever listed.
A watch is bought as a complete set or it is declined. What is bought goes through the same six steps, in the same order, and leaves with its paperwork and the terms it sells under.
- Full sets only
- In house and third party
- one-year limited mechanical warranty
The six steps.
- Visual inspection, case through braceletCase, bezel, crystal, dial, hands, clasp and bracelet under light and magnification. Condition is described, never graded.
- Serial and reference verifiedRead off the piece and checked against the model, down to the dial, hands and bracelet that reference should carry.
- Box, papers and warranty card reviewedLaid out and checked against the piece. A set that is not complete is declined, so this step decides whether there is a purchase at all.
- Timegrapher testingThe movement is measured for rate, amplitude and beat error. The one step that looks at how the watch runs rather than how it looks.
- Checked against The Watch RegisterThe serial is run against the largest international database of lost, stolen and fraudulent luxury watches. The Search Certificate goes in the file.
- Photography and video before deliveryThe piece is photographed and filmed here. What is on the listing is the watch that will be sent, not a manufacturer image.
What we promise.
We check where it came from.
Before a watch is listed its serial number is run against The Watch Register, the largest international database of lost, stolen and fraudulent luxury timepieces, operated by the Art Loss Register and independent of the manufacturers and retailers whose pieces it records. Searches are supported by specialist human review, not left to software alone.
A completed search returns a Search Certificate: evidence that the serial was searched on a stated date and returned no match. It goes in the file with the rest of the paperwork. It is not a manufacturer authentication and not a service history; it is a check against reported losses, and that is all it claims to be.
- Over 100,000 timepieces
- 35 years of data
- Hundreds of brands
Every piece leaves with its file.
Every piece goes out with its authentication and appraisal paperwork, the result of the stolen-watch database check, and the box, papers and warranty card it was bought with.
The terms it sells under.
Fully insured overnight U.S. shipping, signature required.
Local handover by appointment in Cullman, Alabama.
Shipped within the United States only.
KWC offers a one-year limited mechanical warranty on eligible pre-owned watches for mechanical issues arising during normal use, subject to the warranty exclusions.
You may request a return within 14 calendar days of delivery. Contact KWC for return authorization before sending the watch. Inspect the watch promptly upon delivery and notify KWC within 48 hours of delivery about delivery damage, apparent shipping-related issues or material discrepancies from the description. This notification window is separate from the 14-calendar-day period to request a return.
Sizing help, and appraisal paperwork.
Service support, and a buyback programme.
Lifetime support for future questions, direct to Kingdom.
Ask us for current buyback terms on any piece bought from Kingdom.
Inspect the watch promptly upon delivery and notify KWC within 48 hours of delivery about delivery damage, apparent shipping-related issues or material discrepancies from the description. This notification window is separate from the 14-calendar-day period to request a return.
