Shipping Policy

Last Updated: May 23, 2026

At Kingdom Watch Company, we take shipping and delivery seriously. Every timepiece is packaged with care and shipped using secure, trackable delivery methods appropriate for high-value luxury goods.

1. Order Processing

Most in-stock orders are processed within 1–2 business days following payment verification and approval.

Orders placed after carrier cutoff times, on weekends, or on federal holidays will generally process on the next business day.

Certain orders may require additional verification prior to shipment for fraud prevention or security purposes. Processing times may be extended in these situations.

For shipping questions or support, contact:
admin@kingdomwatchcompany.com

All shipments originate from Alabama, USA.

2. Domestic Shipping (United States)

Shipping options and rates are displayed at checkout based on the item, destination, and service level selected.

Kingdom Watch Company may utilize carriers including:

• FedEx

• UPS

• USPS

• DHL

Estimated delivery timelines provided by carriers are estimates only and are not guaranteed unless explicitly stated by the carrier service purchased.

For high-value orders, Kingdom Watch Company may, at its sole discretion:

• Require adult signature confirmation

• Add shipping insurance

• Restrict shipment to verified billing addresses

• Require identity verification prior to shipment

• Upgrade or modify shipping methods for security purposes

3. Luxury Watch Security Procedures

To protect both buyers and the integrity of the luxury watch market, Kingdom Watch Company reserves the right to implement additional security procedures on qualifying transactions.

These may include:

• Identity verification

• Address confirmation

• Delayed shipment pending fraud review

• Shipment recording and packaging documentation

• Signature and delivery verification

Failure to cooperate with security verification requests may result in order cancellation and refund.

4. Shipping Insurance & Risk of Loss

Many shipments include insurance coverage during transit.

Once a package is marked as delivered by the carrier to the address provided at checkout, responsibility for the shipment transfers to the customer, except where otherwise required by applicable law.

Customers are responsible for ensuring that delivery locations are secure and available to receive high-value packages.

Kingdom Watch Company is not responsible for:

• Carrier delays

• Delivery exceptions caused by weather or operational disruptions

• Theft occurring after confirmed delivery

• Incorrect shipping addresses submitted by the customer

• Packages redirected or rerouted after shipment

Claims involving lost or damaged shipments must be reported promptly so that carrier investigations or insurance claims may be initiated where applicable.

5. International Shipping

We offer international shipping to select countries through trusted carriers including DHL, UPS, FedEx, and USPS International services.

Shipping availability, pricing, and estimated transit times are displayed at checkout.

International customers are responsible for compliance with local import laws and regulations.

6. Customs Duties, VAT & Import Fees

International orders may be subject to:

• Customs duties

• Import taxes

• VAT

• Brokerage fees

• Other country-specific charges

These charges are determined by the destination country and are the sole responsibility of the customer.

Kingdom Watch Company does not control or estimate customs charges and is not responsible for delays caused by customs processing.

If an international shipment is refused, abandoned, or returned due to unpaid duties or import restrictions, any return shipping costs, customs fees, carrier penalties, or losses incurred may be deducted from any eligible refund.

7. Shipment Delays

While we strive to ship orders quickly and efficiently, delays may occasionally occur due to:

• Carrier disruptions

• Weather events

• Customs processing

• Fraud prevention reviews

• Payment verification

• Circumstances outside our control

Delivery timelines are estimates only and are not guaranteed.

8. Incorrect Addresses & Returned Shipments

Customers are responsible for providing accurate shipping information at checkout.

Orders returned due to incorrect addresses, failed delivery attempts, or refusal of delivery may be subject to:

• Additional shipping charges

• Carrier return fees

• Restocking fees where applicable

Reshipment will occur only after any applicable additional charges are paid.

9. Policy Updates

Kingdom Watch Company reserves the right to modify or update this Shipping Policy at any time without prior notice.

The version in effect at the time of purchase shall govern the transaction.