Privacy Policy

Last Updated: May 23, 2026

This Privacy Policy describes how Kingdom Watch Company (“Kingdom Watch Company,” “we,” “us,” or “our”) collects, uses, stores, discloses, and protects your information when you visit our website, purchase products, communicate with us, or otherwise interact with our services.

By using our website or services, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through your use of our website, and from trusted third-party service providers.

Information You Provide

This may include:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment confirmation details
• Purchase history
• Account credentials
• Communications submitted through forms, email, SMS, or customer support

For certain high-value transactions, fraud prevention measures, returns, or buyback requests, we may request additional verification information, including government-issued identification or proof of payment ownership.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser and device information
• General geographic location
• Website activity and navigation behavior
• Login and session activity
• Referral and interaction data

This information helps us improve performance, security, and customer experience.

Information from Third Parties

We may receive information from:

• Shopify and related e-commerce providers
• Payment processors
• Shipping and insurance providers
• Fraud prevention and identity verification partners
• Analytics and advertising providers

Third-party services maintain their own privacy policies and practices.

2. How We Use Information

We use personal information to:

• Process and fulfill orders
• Authenticate and verify transactions
• Coordinate insured shipping and delivery
• Provide customer support
• Respond to inquiries and requests
• Maintain and improve website functionality
• Prevent fraud, theft, chargebacks, counterfeit activity, and unauthorized transactions
• Comply with legal, regulatory, and financial obligations
• Communicate promotional offers, updates, and announcements

3. Fraud Prevention & Security

Because we operate within the luxury goods market, fraud prevention and transaction security are critical components of our business.

We may use personal information to:

• Verify customer identity
• Detect suspicious or fraudulent activity
• Investigate chargebacks and payment disputes
• Authenticate products and ownership history
• Maintain transaction records for compliance and security purposes

We reserve the right to refuse transactions or services that appear fraudulent, suspicious, or inconsistent with our security procedures.

4. Cookies & Tracking Technologies

We use cookies, pixels, analytics tools, and similar technologies to:

• Operate website functionality
• Maintain shopping cart and login sessions
• Analyze website traffic and performance
• Personalize advertising and content
• Improve user experience

You may modify your browser settings to limit or disable cookies; however, some portions of the website may not function properly.

Where legally required, we honor applicable privacy preference signals, including Global Privacy Control (GPC).

5. How We Share Information

We may share information with trusted third parties solely as necessary to operate our business and provide services, including:

• Payment processors
• Shipping and insurance providers
• Website hosting and technology providers
• Fraud prevention and identity verification services
• Marketing and analytics providers
• Legal, regulatory, or law enforcement authorities when required

We do not sell personal information to third parties for monetary compensation.

6. Marketing Communications

We may send promotional emails, SMS notifications, product announcements, and marketing communications.

You may opt out of marketing communications at any time by:

• Using the unsubscribe link in emails
• Replying STOP to SMS messages
• Contacting us directly

Message and data rates may apply for SMS communications.

7. User Content & Public Submissions

Reviews, testimonials, social media tags, or publicly submitted content may become publicly visible.

We are not responsible for how third parties use information voluntarily shared in public forums or social media platforms.

8. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy, security, or content practices of external websites. Users should review the privacy policies of any third-party services they access.

9. Data Retention

We retain personal information only as long as reasonably necessary to:

• Fulfill transactions and services
• Maintain business and financial records
• Prevent fraud and abuse
• Resolve disputes
• Comply with legal and regulatory obligations
• Enforce agreements and policies

10. Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

• Access to personal information
• Correction of inaccurate information
• Deletion requests
• Data portability
• Restriction or objection to certain processing
• Withdrawal of consent where applicable

We may require identity verification before fulfilling requests.

Residents of certain jurisdictions, including California and the European Union, may have additional statutory privacy rights.

11. Children's Privacy

Our services are not directed toward individuals under the age of 16.

We do not knowingly collect personal information from children.

12. International Users

Your information may be processed and stored in jurisdictions outside your country of residence, including the United States.

Where required, we implement commercially reasonable safeguards for international data transfers.

13. Security Disclaimer

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information.

However, no system, website, or electronic transmission can be guaranteed completely secure.

14. Policy Updates

We reserve the right to modify or update this Privacy Policy at any time without prior notice.

Changes become effective upon posting to our website.

15. Contact Information

For questions regarding this Privacy Policy or privacy-related requests, contact:

Kingdom Watch Company
Email: admin@kingdomwatchcompany.com
Website: kingdomwatchcompany.com